Procism didn’t just automate our ASNs—they re-engineered our entire order-to-cash path. We cut our close by 4 days, reduced errors by 33 %, and avoided hiring 5 extra clerks—saving AED 1.3 m annually. Truly transformative.

I’ve overseen operations for 10 years, and I’ve never seen a change land so smoothly. By 6 AM, the ASN queue is empty—what used to take two people until noon now happens without a single keystroke.

We were juggling 80+ bank statements daily, and Procism’s solution consolidated every format into one dashboard. Overdues fell 43 % in three months, and AED 22 m of instalments cleared on schedule—no more write-offs.

Their team didn’t just build bots—they overhauled our process first. Within weeks, we had a single reference code feeding every bank feed, and our reconciliation cycle shrank from 3 days to 3 hours.

Partnering with Procism was a game-changer. Their process-first workshops uncovered 3,600 hidden SKU duplicates in days, not weeks, and cut our ghost inventory by 57 % in six months. We avoided AED 39 m of tied-up capital.

They felt like an embedded Six Sigma team. By standardizing part codes and lean-streamlining our yards, the bots simply plugged in—and emergency overtime plunged 81 %. ROI in weeks, not quarters.

Our previous billing error rate was 18 %; Procism’s process cleanup and RPA cut that to under 2 %. We recovered AED 350 k in adjustments within three months, and client disputes plummeted.

On-site, our scheduling chaos vanished. We reduced no-shows by 74 % and now finalize our weekly rosters in under 30 minutes. Guards focus on security, not spreadsheets.